Privacy Policy

This Privacy Policy outlines how Scorptech Technologies Private Limited ("SCORP", "we", "our", or "us") collects, uses, stores, and protects information when you interact with our website, products, and services, including Sapphire ("the application").

1. Information We Collect

We collect personal, organizational, and operational data through direct submissions, account registrations, usage logs, and communications. This may include names, contact details, device info, IP addresses, geolocation, asset details, and usage statistics.

2. Purpose of Data Collection

To deliver core functionalities of the Sapphire ERP
To personalize the experience and enhance productivity
To improve system performance and security
To comply with legal obligations and industry regulations
To send critical updates, releases, and transactional communications

3. Data Sharing and Disclosure

We do not sell user data. Limited sharing may occur with service providers for essential operations, legal compliance, or as authorized by the user. Any third-party integrations (e.g., payment gateways, APIs) are bound by independent agreements and privacy standards.

4. Data Security

SCORP implements encryption, access controls, secure hosting, firewalls, and audit trails to protect user data. Despite best efforts, no method is 100% secure. Users are advised to maintain strong credentials and report any suspicious activity.

5. Data Retention

Data is retained as long as required for contractual, operational, legal, and archival purposes. Users may request data deletion subject to compliance with statutory and regulatory obligations.

6. Children and Age Restrictions

Users must be 18 years or older to operate or manage Sapphire modules. Underage users may only access limited interfaces under supervisor control and only within the permissions allowed by their organization’s policy.

7. Your Rights

Right to access your data
Right to request correction or deletion
Right to withdraw consent (where applicable)
Right to data portability in supported formats

8. Limitation of Liability

SCORP shall not be held liable for damages, losses, or liabilities resulting from unauthorized access, cyber-attacks, or misuse of Sapphire, except where proven to be due to gross negligence or willful misconduct on our part.

9. Indemnity Clause

By using our application or services, you agree to indemnify, defend, and hold harmless SCORP and its affiliates from any claims, losses, damages, liabilities, legal fees, or expenses arising from your misuse, violations, or breach of these terms.

10. Governing Law and Jurisdiction

This policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India.

11. Changes to This Policy

We reserve the right to update this policy at any time. Users will be notified via email or platform announcement. Continued usage post-update constitutes acceptance of the revised policy.